51 Prompts for Customer Discovery

Act as a customer insights analyst. Identify common pain points and challenges that customers face within their industry using [ideal customer profile definition].

Act as a customer journey analyst. Create questions to map specific pain points encountered by customers during the evaluation and purchasing stages using [ideal customer profile definition].

Imagine you are a product usage expert. Design questions that uncover how customers would integrate this product into their workflow, focusing on real-world use cases using [product details and customer profile].

Imagine you are a growth and scalability specialist. Develop questions to understand any barriers customers face when scaling their operations using [industry details and target customer profile].

Act as a business growth strategist. Develop a set of questions to understand the customer’s long-term growth goals and how your product might align with those goals using [ideal customer profile definition].

Act as a customer loyalty consultant. Create questions to discover factors that contribute to customer loyalty and retention within [specific industry].

Imagine you are a competitive analyst. Create questions to reveal what limitations customers experience with their current solutions using [industry details and target customer profile].

Imagine you are an innovation adoption consultant. Develop questions to determine how open customers are to adopting cutting-edge technology or innovative solutions using [ideal customer profile definition].

Act as a customer experience specialist. Create an interview guide to understand what aspects of customer service are most valued by the target audience using [ideal customer profile definition].