51 Prompts for Customer Discovery
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Assess Long-Term Growth Goals
Act as a business growth strategist. Develop a set of questions to understand the customer’s long-term growth goals and how your product might align with those goals using [ideal customer profile definition].
Assess Customer Loyalty Factors
Act as a customer loyalty consultant. Create questions to discover factors that contribute to customer loyalty and retention within [specific industry].
Uncover Current Solution Limitations
Imagine you are a competitive analyst. Create questions to reveal what limitations customers experience with their current solutions using [industry details and target customer profile].
Understand Innovation Readiness
Imagine you are an innovation adoption consultant. Develop questions to determine how open customers are to adopting cutting-edge technology or innovative solutions using [ideal customer profile definition].
Gauge Customer Experience Needs
Act as a customer experience specialist. Create an interview guide to understand what aspects of customer service are most valued by the target audience using [ideal customer profile definition].
Explore Adoption Motivations
Imagine you are a consumer psychologist. Design questions to understand the underlying motivations for customers to adopt new solutions within [specific industry].
Understand Competitor Differentiation
Act as a brand differentiation consultant. Ask questions to determine what aspects of competitor offerings customers value most, and where they feel competitors fall short using [customer profile details].
Assess Future Purchase Intent
Imagine you are a purchasing behavior specialist. Develop questions to explore the likelihood of future purchases and what factors influence their buying decisions using [ideal customer profile definition].
Identify Key Performance Indicators
Act as a performance metrics expert. Identify key performance indicators that customers consider most valuable when assessing solutions in [specific industry].