51 Prompts for Customer Discovery
Filters
Discover Customer’s Preferred Features
Act as a product features analyst. Develop a set of questions to identify which features customers prioritize most highly in a solution using [ideal customer profile definition].
Evaluate Product Customization Needs
Imagine you are a product customization expert. Create questions to understand the level of customization customers expect and how flexible they need the product to be using [product/service details].
Investigate Post-Purchase Support Needs
Act as a post-purchase support strategist. Create questions to identify customer expectations for support and follow-up after purchase using [ideal customer profile definition].
Explore Digital and Communication Channels
Imagine you are a digital marketing strategist. Develop questions to determine the most effective digital channels and communication styles for engaging customers using [target customer profile].
Discover Customer Pain Points
Act as a customer insights analyst. Identify common pain points and challenges that customers face within their industry using [ideal customer profile definition].
Discover Pain Points in Customer Journey
Act as a customer journey analyst. Create questions to map specific pain points encountered by customers during the evaluation and purchasing stages using [ideal customer profile definition].
Explore Product Use Cases
Imagine you are a product usage expert. Design questions that uncover how customers would integrate this product into their workflow, focusing on real-world use cases using [product details and customer profile].
Identify Barriers to Scaling
Imagine you are a growth and scalability specialist. Develop questions to understand any barriers customers face when scaling their operations using [industry details and target customer profile].
Assess Long-Term Growth Goals
Act as a business growth strategist. Develop a set of questions to understand the customer’s long-term growth goals and how your product might align with those goals using [ideal customer profile definition].