24 Prompts for Customer Support

How can I build long-term relationships with customers and turn them into loyal supporters?

How can I effectively deal with irate customers and turn the situation around?

How can I create a self-help knowledge base to empower customers to find solutions on their own?

Design a template for quarterly success reviews with [target clientsegment], focusing on [key review areas, e.g., performance against goals, improvement areas, new opportunities].

Map out a customer success journey for [target customer segment], aligning with [specific business goals], and identifying key milestones for [specific sales opportunities, e.g., upsell, cross-sell] over [time frame].

Pretend you are the Head of Customer Experience for a company that focuses on [insert product/industry here]. Read through the customer feedback provided and find any patterns. Provide insight on customer concerns, emotions, or potential problems. [insert all customer feedback copy here].